We're on call, mostly.

SMS codes are sent via Twilio Verify and usually arrive within 10 seconds. If yours hasn't shown up after a minute:

• Confirm the phone number includes your country code (e.g. +1 for US).
• Check your carrier isn't filtering short-code messages.
• Tap “Send code” again after a 60-second wait.
• Still nothing? Email us at nirv@fitfo.app with the number you tried and we'll fix it.

Fitfo uses audio transcription and on-screen text OCR to extract workouts, so short, heavily-edited, or music-only videos can be tough.

• Make sure the source post is public (TikTok or Instagram Reels).
• Longer videos with clear voice-over or visible text work best. Think creator explanations rather than 10-second montages.
• You can always edit the parsed workout: tap the title, exercise names, sets, reps, or notes and change them inline.
• If a specific video consistently parses wrong, tap “Report an issue” on the workout card and we'll get the link.

Open the Fitfo app → Profile tab → Delete Account. This permanently removes your profile, every saved and scheduled workout, every logged session, and any body-weight entries. For users signed in with Apple we also revoke the Apple Sign-In refresh token so the app disappears from Settings → Apple ID → Apps Using Apple ID.

Can't sign in to delete? Email nirv@fitfo.app from the email associated with your account and we'll action it within 72 hours.

Fitfo collects only what it needs to run the app: your phone number (for sign-in), name/email (if you use Apple Sign-In), the workouts you save, the sessions you log, and body-weight entries you add. We do not sell data, share it with advertisers, or run third-party ad SDKs. Full details are on our Privacy Policy.

Yes. Fitfo does not host or redistribute any third-party video content. When you share a video into Fitfo, we extract factual exercise data (names, sets, reps) and always link back to the original post via the “View on TikTok” or “View on Instagram” button on every imported workout. If you're a creator and want your content removed, email nirv@fitfo.app with the URL and we'll remove it from our systems.

Yes, Fitfo is free to download on the App Store. If we add premium features later (e.g. higher video volume, advanced analytics) we will give everyone plenty of notice and the core “share a video, get a workout” loop will always remain available.

No. Fitfo turns the content of videos into structured data. Workouts parsed from videos are labeled AI-Parsed and may contain errors, so always verify sets, reps, and weights before training and talk to a doctor or qualified coach if you have any concerns about a particular exercise or load.