1. Respect everyone
- Treat creators, coaches, and other community members with respect.
- Do not harass, bully, threaten, or demean other users in any feature of the platform, including coaching dashboards, feedback, and any messaging features.
- Criticism of workout programming is fine. Personal attacks are not.
2. Health and safety
- Do not share or encourage advice that could cause physical harm, including dangerous dietary practices (extreme restriction, cleanses, disordered eating), unsafe training loads, or use of banned or illegal substances.
- Do not make medical claims about workouts, supplements, or coaching programs.
- If you are a creator, do not prescribe exercise for conditions you are not qualified to advise on.
- If you are a subscriber experiencing a health emergency, contact emergency services. Fitfo is not a medical service.
3. Honest representation
- Do not misrepresent your credentials, certifications, follower counts, or results.
- Do not use fake reviews, purchased followers, or manufactured social proof to promote yourself or your programs on the platform.
- Do not impersonate another creator, coach, or Fitfo employee.
4. Content standards
- Do not post sexually explicit, graphically violent, or otherwise harmful content.
- Do not post content that promotes discrimination on the basis of race, ethnicity, gender, religion, sexual orientation, disability, or any other protected characteristic.
- Do not upload or share content you do not have the right to use, including copyrighted videos, images, or music.
- Do not use Fitfo to spam other users or to promote products or services unrelated to fitness.
5. Platform integrity
- Do not attempt to reverse engineer, scrape, or exploit Fitfo's systems.
- Do not use automated tools, bots, or scripts to interact with the platform.
- Do not circumvent paywalls, access controls, or subscription verification.
- Do not use Fitfo to conduct coaching transactions outside the platform in a way designed to avoid Fitfo's revenue share.
6. Intellectual property
- Respect the content rights of third-party creators whose videos you import.
- Do not claim ownership of workout content sourced from another creator's public posts.
- If you believe your content is being misused on Fitfo, contact support@fitfo.app with the relevant URL.
7. Creator-specific rules
7.1 Program accuracy.
- Coaching programs must accurately represent what subscribers will receive, including session frequency, content type, and level of creator involvement.
- Do not advertise live coaching, direct messaging, or personalized feedback unless you are prepared to deliver it.
7.2 Subscriber relationships.
- Treat your subscribers with professionalism and respect.
- Do not collect payment outside of Fitfo's platform for coaching services that fall within the scope of your Fitfo program.
- Respond to legitimate subscriber support inquiries in a reasonable time.
8. Enforcement
Violations of these rules may result in:
- A warning and request to correct the behavior.
- Temporary suspension of your account or coaching program.
- Permanent removal from the platform.
We reserve the right to act on violations at our discretion. If you believe an enforcement action was made in error, contact support@fitfo.app.
9. Reporting
If you encounter content or behavior that violates these rules, email support@fitfo.app with a description and any relevant links or screenshots. We review all reports and respond within two business days.
10. Changes
These rules may be updated as the platform grows. We will notify users of material changes via the app or email. Continued use of the platform after changes take effect constitutes acceptance.
Questions? support@fitfo.app. See also our Terms of Service and Privacy Policy.
